Privacy policy

Controller

Idiag GmbH, Brückengasse 1b, 78462 Konstanz, Germany, info@idiag.net, phone +49 89 2000 297 20.

Visiting the website

This website uses no cookies. Apart from the analytics script described below, it loads no content from third parties: fonts, images, maps and documents come from our own server at Mittwald CM Service GmbH & Co. KG in Germany. When you visit, the server processes technically necessary data (IP address, time, page requested, browser) in log files to deliver the website and protect it against misuse. The legal basis is our legitimate interest in secure operation (Art. 6 (1) (f) GDPR). The logs are deleted after a short time.

Web analytics

To see how visitors find and use the website, we use Umami Cloud, a privacy-friendly analytics service of Umami Software, Inc. (USA). Umami sets no cookies and stores no personal data: the IP address is not stored, and visitors are only counted by a regularly changing anonymous identifier. We see, for example, page views, the referring website or campaign, and clicks on booking and contact buttons and video plays. The data may be processed in the USA. The legal basis is our legitimate interest in improving the website (Art. 6 (1) (f) GDPR). Details: umami.is/privacy.

Idiag Center search

When you click "Near me" in the Idiag Center search, your browser asks for your location. The location is only used in your browser to sort the centers by distance and is not sent to us or to third parties.

Links to other services

Videos open on YouTube (Google Ireland Limited), appointments on Microsoft Bookings, messages on WhatsApp (WhatsApp Ireland Limited) and the IDIAG Portal on Microsoft SharePoint. Only when you click such a link do the privacy policies of that provider apply.

Contact by email, phone or WhatsApp

When you write to us or call us, we use your details to answer your request and store them in our customer database (Microsoft Dynamics 365, data centre in the EU). The legal basis is the handling of your request (Art. 6 (1) (b) GDPR) and our legitimate interest in answering it (Art. 6 (1) (f) GDPR). We delete the data when it is no longer needed, unless retention periods apply.

Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection, and the right to lodge a complaint with a data protection supervisory authority. To exercise them, write to info@idiag.net.